Privacy Policy

1. Introduction

Sidekick Forge ("we", "us", or "our") provides AI-powered sidekick agents for mission-driven entrepreneurs. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, sign up for an account, or use our services. By using Sidekick Forge, you agree to the terms described in this policy.

2. Information We Collect

We collect the following types of information:

• Account information: name, email address, organization, and password when you sign up.
• Billing information: payment details processed securely by our payment provider (we do not store full card numbers).
• Agent and content data: the configurations, documents, prompts, and conversations you create or upload to your sidekicks.
• Usage data: log data, device and browser information, IP address, and analytics events about how you interact with our service.
• Cookies: cookies and similar technologies for authentication, preferences, and (with consent) analytics.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Sidekick Forge service.
• Authenticate users and secure accounts.
• Process payments and manage subscriptions.
• Improve, personalize, and expand our features.
• Communicate with you about product updates, support, and service announcements.
• Detect and prevent fraud, abuse, and security incidents.
• Comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We share data only with trusted service providers who help us operate Sidekick Forge, including:

• Cloud hosting and database providers (e.g., Supabase) for storing your account and agent data.
• AI model providers (e.g., OpenAI, Anthropic) to process your prompts and generate agent responses.
• Voice and telephony providers (e.g., LiveKit) for real-time audio sessions.
• Payment processors for billing.
• Email and analytics providers for transactional communication and aggregate usage measurement.

We may also disclose information when required by law, to enforce our terms, or to protect the rights, property, or safety of Sidekick Forge, our users, or others.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the service. You may request deletion of your account and associated data at any time by contacting us. Some information may be retained for legitimate business or legal purposes after account closure.

6. Security

We use industry-standard administrative, technical, and physical safeguards to protect your data, including encryption in transit, secure credential storage, and tenant isolation. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing.
• Request a copy of your data in a portable format.
• Withdraw consent for analytics or marketing communications.

To exercise these rights, contact us at team@sidekickforge.com.

8. Children's Privacy

Sidekick Forge is not directed to children under 13, and we do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date above. Material changes will be communicated through the service or by email.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at team@sidekickforge.com.